Personalised Touches for Life’s Big Moments

IMPORTANT NOTICE: We’re taking a little break 🌍✈️ (26 Sept – 7 Nov)

Orders are welcome during this time but will be dispatched after our return. Thank you for your patience! 🫶

Terms of Service

Effective Date: 13/05/2025

Welcome to The Wedding & Event Co.!

The online retail brand The Wedding & Event Co. is a registered trademark. This website is operated by The Wedding & Event Co. team. Throughout the site, the terms “we,” “us,” and “our” refer to The Wedding & Event Co. We offer this website, including all information, tools, and services available, to you—the user—conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms carefully before using our website. If you do not agree to all the terms and conditions, you may not access the website or use any of our services.

Any new features or tools added to the store will also be subject to these Terms. The most current version is always available on this page. We reserve the right to update or change any part of the Terms by posting updates to our website. It is your responsibility to check this page periodically. Continued use of the site following any updates constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

You may not use our products for any unlawful or unauthorised purposes. You also agree not to violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach of any term will result in immediate termination of your services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks and (b) modifications to meet technical requirements. Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without express written permission.


SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if any information on this site is inaccurate, incomplete, or outdated. Material on this site is for general information only and should not be relied upon without consulting primary sources.

Imagery and videography shown on the website and our social platforms may serve as visual representations and may not reflect products exactly. Any media used that is not owned by The Wedding & Event Co. is credited to its rightful owner. We only use original The Wedding & Event Co. content in paid advertising.


SECTION 4 – MODIFICIATIONS TO THE SERVICE & PRICES

Product prices are subject to change without notice. We may modify or discontinue the Service or any part of it at any time, without notice.

We are not liable to you or any third party for such modifications, price changes, or service interruptions.


SECTION 4.5 – PRE-ORDER POLICY

Pre-orders allow you to secure an upcoming item by paying in full before it arrives. We aim to provide accurate shipping estimates but cannot guarantee exact delivery dates. Delays due to suppliers, shipping issues, or customs are beyond our control.

All pre-order sales are final. Refunds will not be issued, but store credit may be offered at our discretion.


SECTION 5 – PRODUCTS

Certain products may only be available online and may be limited in quantity. Returns and exchanges are subject to our Return Policy.

We strive for accurate product representations but cannot guarantee that your screen’s display of colour is true to life.

We reserve the right to limit sales by region or individual. We may discontinue any product at any time.

We do not guarantee that product quality or service will meet your expectations.


SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to reject any order you place. We may limit or cancel quantities per order, per person, per household, or per account.

In the event of changes to or cancellation of your order, we may notify you via email or phone.

You agree to provide accurate and up-to-date billing and account information and to promptly update any changes.


SECTION 7 – OPTIONAL TOOLS

We may offer access to third-party tools, which we do not monitor or control.

These tools are provided “as is” and “as available” without warranties or endorsements. Use of these tools is at your own risk.

Future new services or tools added to the website will also be subject to these Terms.


SECTION 8 – THIRD-PARTY LINKS

Some content or products may include materials from third parties. We are not responsible for third-party sites or their accuracy, and we assume no liability for any harm or damages related to purchases or use of third-party content or services.

Please review the third-party’s own policies before engaging with their platforms.


Terms of Service


SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send specific submissions (e.g., contest entries), or if you voluntarily send us creative ideas, suggestions, proposals, plans, or other materials—whether online, by email, postal mail, or otherwise (collectively, “comments”)—you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us.
We are under no obligation to:

  1. Maintain any comments in confidence;
  2. Pay compensation for any comments; or
  3. Respond to any comments.

We may, but are not obligated to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libellous, defamatory, obscene, or otherwise objectionable, or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain libellous or otherwise unlawful, abusive, or obscene material, or any computer virus or other malware that could affect the operation of the Service or any related website.
You may not use a false email address, pretend to be someone other than yourself, or mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy.
We take no responsibility and assume no liability for any comments posted by you or any third party.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.


SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. No specified update or refresh date should be taken to indicate that all information in the Service or related website has been modified or updated.


SECTION 12 – PROHIBITED USES

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content:

  • For any unlawful purpose;
  • To solicit others to perform or participate in any unlawful acts;
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
  • To submit false or misleading information;
  • To upload or transmit viruses or any other type of malicious code;
  • To collect or track the personal information of others;
  • For any obscene or immoral purpose;
  • To interfere with or circumvent the security features of the Service or any related website.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are provided 'as is' and 'as available', without any representation, warranties, or conditions of any kind, either express or implied.

In no case shall The Wedding & Event Co., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.


SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless The Wedding & Event Co. and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your breach of these Terms of Service.


SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of any other remaining provisions.


SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.


SECTION 17 – ENTIRE AGREEMENT

These Terms of Service and any policies or operating rules posted by us constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New South Wales, Australia.


SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our site following the posting of any changes constitutes acceptance of those changes.


SECTION 20 – CONTACT INFORMATION

For any questions about the Terms of Service, please contact us at:
📧 hello@theweddingandeventco.com.au