Effective Date: 14/05/2025
At The Wedding & Event Co., we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or engage with us online or in-store.
1. Who We Are
The Wedding & Event Co. (ABN [insert ABN if applicable]) is an Australian-owned business specialising in personalised wedding products, gifts, and event décor. This Privacy Policy applies to our website https://theweddingandeventco.com.au, and to all services we offer.
2. What Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Place an order or create an account
- Subscribe to our mailing list
- Contact us via email or contact forms
- Interact with us on social media
- Participate in giveaways or promotions
This may include:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely via Shopify or third-party payment gateways)
- Social media handles (when tagging/engaging in giveaways)
We may also collect non-personal data like IP address, browser type, and device data via cookies or analytics tools.
3. How We Use Your Information
We use your personal data to:
- Fulfil your orders and provide customer support
- Communicate updates, promotions, and product launches
- Run giveaways and special offers
- Improve our website and customer experience
- Comply with legal and tax obligations
We do not sell, rent, or trade your personal data.
4. Cookies and Tracking Technologies
We use cookies and similar tracking tools (e.g. Meta Pixel and Google Analytics) to:
- Understand website performance
- Deliver targeted ads via social platforms
- Remember your preferences and improve your experience
You can control cookie settings through your browser or opt out of ad tracking via the Digital Advertising Alliance or YourAdChoices.
5. Third-Party Services
We work with trusted third-party platforms to run our business:
- Shopify (online store hosting & checkout)
- Meta (Facebook/Instagram) (advertising & engagement)
- Google Analytics (website usage insights)
- Email platforms (e.g. Klaviyo or Mailchimp for newsletters)
These providers have their own privacy policies and comply with relevant privacy regulations.
6. Storage and Security
Your data is securely stored using Shopify’s encrypted servers and protected systems. We take reasonable steps to prevent loss, misuse, or unauthorised access. However, no method of transmission is 100% secure.
7. Your Rights
Under the Australian Privacy Principles (APPs), you have the right to:
- Access and correct your personal information
- Request deletion of your data
- Opt out of marketing communications at any time
- File a complaint if you believe your privacy rights have been breached
To make a request, please email us at:
📧 hello@theweddingandeventco.com.au
8. Marketing and Communications
We only send marketing emails if you’ve subscribed or opted in. You can unsubscribe at any time using the link in our emails or by contacting us directly.
9. Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children.
10. Policy Updates
This Privacy Policy may be updated periodically. We’ll notify you of any significant changes via email or website notice. Please check this page occasionally to stay informed.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, contact us at:
📧 hello@theweddingandeventco.com.au
🌐 https://theweddingandeventco.com.au